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Elements and Performance Criteria

1. Determine job requirements
   • Follow standard operating procedures (SOPs)
   • Comply with work health and safety (WHS) requirements at all times
   • Use appropriate personal protective equipment (PPE) in accordance with SOPs
   • Identify job requirements from specifications, drawings, job sheets or work instructions
2. Perform basic maintenance of headwear
   • Assess condition of headwear and confirm instructions for maintenance
   • Clarify instructions or specifications
   • Develop sequence of practical steps to perform maintenance or repair
   • Clean or refinish and check headwear to ensure work meets quality standards
   • Record and report non-conformance or faults
   • Maintain accurate maintenance records

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Workplace procedures include one or more of the following:	requirements prescribed by legislation, awards, agreements and conditions of employment SOPs work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling WHS practices
Australian Standards include:	the relevant industry or Australian Standards that are current at the time this unit is being undertaken
Basic maintenance of headwear includes one or more of the following:	basic restoration basic alteration standard repair processes refinishing processes cleaning of headwear basic repairs

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

assessing condition of headwear, confirming instructions for maintenance and clarifying instructions or specifications

developing sequence of practical steps

applying a range of methods related to maintaining or repairing headwear

operating machines and equipment, including heat and steam equipment

cleaning or refinishing at least three (3) different examples of headwear with different styles or fabrics

checking to ensure work meets quality standards

recording and reporting non-conformance or faults

maintaining accurate maintenance records.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

industry and product processes and equipment

characteristics of headwear fibres, fabrics and other materials

basic alteration techniques

maintenance and repair processes, such as:

basic restoration

basic alteration

standard repair processes

refinishing processes

cleaning of headwear

basic repairs

quality standards and practices

workplace procedures

recording and reporting practices.

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